Frequently Asked Questions
Everything you need to know about your Pure Nails experience.
Are Pure Nails products vegan and cruelty-free?
Yes, all our polishes and treatments are 100% vegan and have never been tested on animals. We are committed to ethical beauty.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.
What is your return policy?
We offer a 30-day return window for unopened and unused products. For hygiene reasons, we cannot accept returns on bottles that have been opened.
How can I prevent my polish from chipping?
For the longest-lasting wear, always start with a clean nail bed, apply a base coat, two thin layers of color, and seal with our High-Gloss Top Coat.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for a secure checkout process.